Refunds and Credits Policy

Understand the policy on refunds & credits

Ensuring Fairness and Satisfaction in Every Transaction!

At LifeEasy, we are committed to providing exceptional services and a positive

experience for all our customers. Understanding our refunds and credits policy is

important, as it ensures you can navigate situations where a refund or credit might

be necessary. Here's a concise guide on our policy, designed to maintain fairness

and customer satisfaction.

LifeEasy’s Refunds and Credits Policy:

1. Eligibility for Refunds:

Refunds are typically processed in cases of service cancellations or billing errors.

The eligibility for a refund depends on the specific circumstances of each case,

aligning with our terms and conditions.

2. Processing Refunds:

Service Cancellation: If a service is cancelled under our cancellation policy terms, a

refund will be initiated.

Billing Errors: If there are any discrepancies in billing, customers should contact our

support team immediately.

3. Refund Method:

Refunds are usually processed using the original payment method.

The processing time for refunds may vary depending on the payment method and

your bank policy but usually between 5-14 days.

4. Issuing Credits:

In some cases, instead of a refund, LifeEasy may offer credits that can be used for

future bookings.

Credits will be added to your LifeEasy account and can be applied easily to your

next service.

When to Contact LifeEasy Customer Support:

For assistance in processing a refund or credit request.

For any queries related to our refunds and credits policy.