Legal and Privacy

Terms of Service

 What are the Terms of Service?

Welcome to LifeEasy! By using our services or website, you're agreeing to our

Terms and Conditions, which, together with our Privacy Policy, define our

relationship with you.

 Content and Changes: Information on our website is for service explanation and

implementation, subject to change without notice.

 Cookies and Data Use: We use cookies, which may store your personal

information for specified uses.

 Terms Updates: LifeEasy reserves the right to modify these terms, so please

review them periodically.

 Liability and Limitations: LifeEasy is not liable for failures beyond our control,

including technological issues. We don't form partnerships or legal agencies with

users.

 Intellectual Property: All website materials are owned or licensed by us, and

unauthorized use is prohibited.

 External Links: We provide external links for convenience, without responsibility for

their content.

 Jurisdiction: Use of our website and disputes arising from it are subject to UAE

Main Courts laws.

 Booking and Payment: Fees paid are generally non-refundable, and LifeEasy may

update pricing. You are responsible for taxes except those on our income.

 Rate Changes: We can change rates, posting changes on our website ten days in

advance, though not required for temporary promotions or rate reductions.

 Service Provider Conduct: We are not liable for the unlawful acts of service

professionals or users, though we conduct background checks.

 User Responsibility: Users should exercise caution for personal safety and property

and are free from our liability for any damages or missing items during services.

 Payment Method: We charge through specified methods (e.g., credit card, cash) on

our website.

 Booking Cancellation: Cancel bookings with a minimum of 24 hours' notice to avoid

a possible charge.

 User Age Restriction: Users must not be minors (under 18) to register or transact

on our website.

 Damage Responsibility: We may penalize service providers for damages but are

not responsible for client's belongings during the service session. Terms Enforcement: If any terms are unenforceable, they will be limited to maintain

the Terms' overall force.

 Assignment Rights: LifeEasy may transfer these Terms without consent.

 OFAC Compliance: We do not provide services to OFAC and sanctioned countries.

 Communication: We use various channels, including WhatsApp and email, for

communication including appointment and marketing updates.

 Service Scope: LifeEasy aggregates various home services provided by licensed

third parties.

 Medical Data and Liability: For Lab Test services, LifeEasy is an aggregator, and

medical data is handled by healthcare facilities, which bear medical liability.

 Payment and Refund Policy: Payments accepted online using Visa and MasterCard

in AED. Refunds are processed in the original mode of payment.

 Quality Assurance: We conduct regular inspections and follow-ups to ensure

service quality.

 Issue Reporting: Report missing/stolen items within 48 hours and damaged items

within 24 hours.